All That Went Down Between Hair Seller, Miz Wanneka And An Aggrieved Customer

Trending online for days now is the story of Hair entrepreneur, Wanneka whose response to a customer has garnered a lot of anger and bad blood online.

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According to the upset customer who goes by the name Ayesha, She purchased hair worth 81 thousand naira and was told that it would be delivered to her in 2 weeks but 6 weeks passed and she still did not get her hair.

She decided to have a chat with Wanneka, stating her worries and asking for the exact date her hair would be delivered. Things went south when both ladies started raining curses on each other.

When screenshots of the chat surfaced online, thousands of people made comments on how the entrepreneur was supposed to have handled the matter calmly, witout resorting to abusive words.

Check out the photos of their chat

Moments after the chat went viral, Wanneka issued a public apology to the aggrieved customer and the public at large- stating stress and lack of patience and understanding as the cause of the whole drama.

We have her Instagram post below

I hereby tender an unreserved apology to Mrs Anulika Ayesha and every of my customers, followers, admirers and everyone else who believes in me and my brand who I have offended. The exchange of words was uncalled for and I take responsibility for the choice of words used as they were truly hurtful. I go the extra mile to try to please my customers and ensure that they are satisfied so much so that I stretch myself to the limit. So it hurts when after everything that goes down behind the scenes, some people still come and condemn your efforts. I am human and susceptible to certain provocations especially when I know I put my all into my business. Nonetheless, I sincerely apologize for my choice of words as I was deeply hurt with the way she approached me and I over reacted. As regards the ‘my customers worship me’, this was said out of context and more like a clapback based on the things she said to me which were not in the chat posted. I am not a god, I’m just a lady trying to make the best out of what God has given me. My customers are my family and I deeply appreciate each and every single one of them and I try to show this the best way I can. I don’t wish death on anyone. I only wish that people understand that behind every business is someone with feelings. I have disappointed a lot of people in this situation and for that I apologize. If I have offended you in the past or recent times…I apologize. I have listened to everything everyone has to say and I’m working on my lapses. Hair by Wanneka will be nothing without my clients and for that reason I hold you all in high esteem.

A post shared by WANNEKA-THE HAIR BOSS? (@mizwanneka) on Apr 2, 2018 at 3:11pm PDT